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Areas of expertise
Professional Learning Strategies
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Global professional learning strategy
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Learning analytics
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Instructional design
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eLearning development
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Training delivery
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Leadership development and coaching
Complex People Challenges
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System implementation and adoption
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Gamification
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Independent investigations
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Conflict resolution
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Inclusion and diversity training
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Retention
Marketing, Sales & Service Collaboration
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Global customer strategy
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Data analytics
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CRM & Marketing automation
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Sales process development and implementation
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Service process development and implementation
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